Privacy Policy
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.
Data processing on this website is carried out by the website operator. Their contact details can be found in the “Information on the responsible body” section of this privacy policy.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the “Information on the responsible body” section of this privacy policy.
How do we collect your data?
Your data is collected when you provide it to us. This may include, for example, data that you enter in a contact form.
Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g., Internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order inquiries.
What rights do you have regarding your data?
You have the right to obtain information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time if you have any questions about this or other data protection issues.
Analysis tools and third-party tools
When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done using so-called analysis programs.
Detailed information about these analysis programs can be found in the following privacy policy.
2. Web analytics with Pirsch.io
We use the web analytics tool Pirsch Analytics from Emvi Software GmbH (Germany) to evaluate user behavior on our website. Pirsch Analytics works entirely without cookies and collects data as sparingly as possible. No user profiles are created across multiple websites.
Functionality and type of data collected
For analysis purposes, Pirsch generates a pseudonymized visitor ID with each page view. This ID is formed from the following information:
- the IP address (used as part of the calculation, but not stored),
- the user agent (browser type and operating system),
- the respective date,
- a random string that only applies to our domain (“salt”).
The combination of these values is encrypted using a hash function so that no conclusions can be drawn about individuals. The visitor ID is valid for a maximum of 24 hours and is then automatically renewed. Pirsch Analytics only stores the following information, which is anonymized or pseudonymized in accordance with the state of the art:
- Path of the page visited (not the entire URL),
- Approximate location (country, city), language settings,
- Browser type, operating system, and screen resolution,
- Timestamp of the visit,
- Any defined events (e.g., clicks, downloads, form completions).
The IP address is never stored or logged in plain text.
Note on personal data
Although no direct conclusions can be drawn about your identity and no data such as your name or email address are processed, according to current case law (ECJ, BGH), pseudonymous or hashed data such as temporary visitor IDs are also considered personal data, as a personal reference cannot be completely ruled out, at least in theory.
Purpose and legal basis
The data is processed exclusively for anonymous statistical analysis in order to improve our offering and the user-friendliness of the website. The legal basis for processing is our legitimate interest pursuant to Art. 6 (1) lit. f GDPR in conducting a data-minimized reach analysis.
Data processing and hosting
All analysis data is stored exclusively in encrypted form on servers in Germany (at Hetzner Online GmbH). No data is transferred to third countries. A contract for order processing in accordance with Art. 28 GDPR has been concluded with Emvi Software GmbH.
Further information
Details on data protection at Pirsch Analytics can be found here in the provider's privacy policy.
Emvi Software GmbH
Nickelstraße 1b
33378 Rheda-Wiedenbrück
How to disable web analytics (opt out)
You can use the slider to disable web analytics with Pirsch locally in your browser. This prevents further collection of analytics data.
3. Online appointment scheduling with Dr. Flex
Our dental practice allows you to book appointments online using the Dr. Flex booking system (Dr. Flex GmbH, Stresemannstraße 21, 10963 Berlin, email:
For the processing of your data, we have concluded a contract with Dr. Flex for order processing in accordance with Art. 28 GDPR, which bindingly stipulates that Dr. Flex will process your personal data exclusively on our instructions and only for the purpose of organizing appointments.
What data we transmit
- First and last name
- Date of birth
- Email address
- Phone number
- Desired appointment date and reason for treatment
Purpose and legal basis
The processing serves to plan, confirm, postpone or cancel your appointment, if necessary, and to send appointment-related information (e.g., reminder text messages or emails). The legal basis is Art. 6 (1) lit. b GDPR (fulfillment of pre-contractual measures or the treatment contract).
storage period
Once your appointment has been completed and the service has been provided at our practice, your data will generally be deleted no later than six months after your last appointment, provided that there are no legal obligations to retain it.
Technical and organizational measures
Dr. Flex transmits all data using SSL encryption and stores it on GDPR-certified servers in Germany. There is no automatic recognition during subsequent use, and no external cookies are used for the Dr. Flex widget.
No use for other purposes
Neither Dr. Flex nor we use your data for advertising purposes or pass it on to third parties.
Your rights as a data subject
Sie können jederzeit Auskunft über die von Ihnen verarbeiteten Daten verlangen und Ihre Rechte auf Berichtigung, Löschung, Einschränkung der Verarbeitung, Widerspruch sowie Datenübertragbarkeit (Art. 15–20 DSGVO) geltend machen. Wenden Sie sich hierzu bitte an unsere Praxis (siehe Impressum) oder direkt an
4. Hosting
We host the content of our website with the following provider:
IONOS
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter referred to as IONOS). When you visit our website, IONOS collects various log files, including your IP addresses. For details, please refer to the IONOS privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.
The use of IONOS is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Order processing
We have concluded a contract for order processing (AVV) in accordance with Art. 28 GDPR for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
5. General information and mandatory information
data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The responsible body for data processing on this website is:
Andreas Haas, M.Sc. Dentist
Hauptstraße 45
63303 Dreieich
Email:
The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
storage period
Unless a more specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we will process your personal data on the basis of Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, provided that special categories of data are processed in accordance with Art. 9 (1) GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing is also carried out on the basis of Section 25(1) TDDDG. Consent can be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6 (1) lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. The relevant legal bases in each individual case are explained in the following paragraphs of this privacy policy.
Recipients of personal data
As part of our business activities, we work with various external parties. In some cases, this requires the transfer of personal data to these external parties. We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6 (1) lit. f GDPR, or if another legal basis permits the disclosure of data. When using processors, we only disclose our customers' personal data on the basis of a valid contract for data processing. In the case of joint processing, a contract for joint processing is concluded.
Withdrawal of your consent to data processing
Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6 PAR. 1 LIT. E OR F OF THE GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN PROVE THAT THERE ARE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.
Information, correction, and deletion
Within the framework of the applicable legal provisions, you have the right to receive information free of charge at any time about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correct or delete this data. You can contact us at any time with any questions you may have about this or other topics related to personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restrict processing applies in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.
6. Data collection on this website
Enquiry by email, telephone or fax
If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not disclose this data without your consent.
This data is processed on the basis of Art. 6 (1) lit. b GDPR, provided that your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.
Status: August 2025
Source: https://www.e-recht24.de